Quality management /
Howard S. Gitlow...[et.al.].
- 3rd ed.
- Boston : McGraw Hill, c2005.
- xviii, 797 p. : figs., tables.
- The Mcgraw Hill / Irwin series on operations and decision sciences. .
First ed. under title : Tools and methods for the improvement of quality, 2nd ed. authors: Howard Gitlow, Alan Oppenheim, and Rosa Oppenheim.
Quality management--Statistical methods.
First ed. under title : Tools and methods for the improvement of quality, 2nd ed. authors: Howard Gitlow, Alan Oppenheim, and Rosa Oppenheim.
Quality management--Statistical methods.