| 000 -LEADER |
|---|
| fixed length control field |
00650nam a2200181 a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20200218032807.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
160801s19uu xx 00 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780462099781 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Kay, Frances |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Dealing with difficult people : |
| Remainder of title |
for rookies / |
| Statement of responsibility, etc. |
Frances Kay. |
| 260 0# - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
London : |
| Name of publisher, distributor, etc. |
Marshall Cavendish Business, |
| Date of publication, distribution, etc. |
c2010. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
168p. : ill. ; 23cm. |
| 500 ## - GENERAL NOTE |
|---|
| General note |
includes index. |
| 600 #4 - SUBJECT ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Psychology, industrial |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Interpersonal conflict |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Problem employees |
| 852 ## - LOCATION |
|---|
| -- |
245.00Php |
| -- |
National Book Store |
| -- |
OLOPSC |
