| 000 -LEADER |
|---|
| fixed length control field |
04179cam a2200625 i 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
21825067 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20230801145257.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
201130t20212021nyu b 001 0 eng c |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
|---|
| LC control number |
2020049224 |
| 015 ## - NATIONAL BIBLIOGRAPHY NUMBER |
|---|
| National bibliography number |
GBC175940 |
| Source |
bnb |
| 015 ## - NATIONAL BIBLIOGRAPHY NUMBER |
|---|
| National bibliography number |
GBC190843 |
| Source |
bnb |
| 016 7# - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER |
|---|
| Record control number |
020194423 |
| Source |
Uk |
| 016 7# - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER |
|---|
| Record control number |
020218326 |
| Source |
Uk |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781541756670 |
| Qualifying information |
hardcover |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
1541756673 |
| Qualifying information |
hardcover |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| Canceled/invalid ISBN |
9781541756663 |
| Qualifying information |
electronic book |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781541701359 |
| Qualifying information |
hardcover |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
1541701356 |
| 024 8# - OTHER STANDARD IDENTIFIER |
|---|
| Standard number or code |
40030646708 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(OCoLC)on1203135800 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
College Learning Resource Center |
| Language of cataloging |
eng |
| Transcribing agency |
College Learning Resource Center |
| Description conventions |
rda |
| Modifying agency |
OCLCF |
| -- |
BDX |
| -- |
YDX |
| -- |
TOH |
| -- |
UKMGB |
| -- |
UOK |
| -- |
YDX |
| -- |
YUS |
| -- |
RCJ |
| Linkage |
College Learning Resource Center |
| 042 ## - AUTHENTICATION CODE |
|---|
| Authentication code |
pcc |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HD58.7 |
| Item number |
.S87 2021 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Sucher, Sandra J., |
| Relator term |
author. |
| 9 (RLIN) |
35090 |
| 245 14 - TITLE STATEMENT |
|---|
| Title |
The power of trust : |
| Remainder of title |
how companies build it, lose it, regain it / |
| Statement of responsibility, etc. |
Sandra J. Sucher & Shalene Gupta.-- |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
First edition. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
New York, NY: Public Affairs, |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
New York, NY : |
| Name of producer, publisher, distributor, manufacturer |
PublicAffairs, Hachette Book Group, |
| Date of production, publication, distribution, manufacture, or copyright notice |
2021. |
| 264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Date of production, publication, distribution, manufacture, or copyright notice |
©2021 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
vii, 288 pages ; |
| Dimensions |
25 cm |
| 336 ## - CONTENT TYPE |
|---|
| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
|---|
| Media type term |
unmediated |
| Media type code |
n |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
|---|
| Carrier type term |
volume |
| Carrier type code |
nc |
| Source |
rdacarrier |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and index. |
| 505 00 - FORMATTED CONTENTS NOTE |
|---|
| Miscellaneous information |
Introduction: |
| Title |
A moment of trust "in the small" -- |
| -- |
What is trust? -- |
| -- |
Competence : the art and science of excellence -- |
| -- |
Motives : a fine balance -- |
| -- |
Means : when all is fair -- |
| -- |
Impact : our actions speak -- |
| -- |
Recovery : regaining lost trust -- |
| -- |
Power, trust, and leadership -- |
| -- |
Trust as potential. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
"Trust, at every level of business and society, has never mattered so much and at the same time. CEOs, managers, presidents, governors - leaders at every level and in every institution - face vexing issues and trade-offs. Many flounder, especially in a turbulent era when confronted with multiple crises and constituencies demanding change. How to bridge these gaps requires a new understanding of just what trust is, how it can be built, and regained when lost. Trust is, however, an elusive, even mushy, concept. Sandra Sucher and Shalene Gupta examine the science behind trust, grounding our understanding of why we humans trust in the first place, describing how customers, employees, community members and investors decide whether an organization or a person can be trusted. Creating and sustaining trust does not, they show, come from "reputation-building" and PR but by being the "real deal," creating products, services, and technologies that work, having good intentions, treating people fairly, and taking responsibility for all the impacts an organization creates, whether intended or not. Then, through a framing of how to think through the elements of trust - competence, motives, means, impact - combined with in-depth stories from twenty years of research we emerge with a new understanding of the business, economic and societal importance of trust and how to regain it once lost. How to, in short, bridge the gap from where you are to where you should be"-- |
| Assigning source |
Provided by publisher. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Organizational behavior. |
| 9 (RLIN) |
35091 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Trust. |
| 9 (RLIN) |
35092 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Corporate culture |
| General subdivision |
Moral and ethical aspects. |
| 9 (RLIN) |
35093 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Leadership |
| General subdivision |
Moral and ethical aspects. |
| 9 (RLIN) |
35094 |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Comportement organisationnel. |
| 9 (RLIN) |
35095 |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Confiance. |
| 9 (RLIN) |
35096 |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Culture d'entreprise |
| General subdivision |
Aspect moral. |
| 9 (RLIN) |
35097 |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Leadership |
| General subdivision |
Aspect moral. |
| 9 (RLIN) |
35098 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
BUSINESS & ECONOMICS / Economics / General. |
| Source of heading or term |
bisacsh |
| 9 (RLIN) |
35099 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Corporate culture |
| General subdivision |
Moral and ethical aspects. |
| Source of heading or term |
fast |
| Authority record control number or standard number |
(OCoLC)fst00879631 |
| 9 (RLIN) |
35093 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Leadership |
| General subdivision |
Moral and ethical aspects. |
| Source of heading or term |
fast |
| Authority record control number or standard number |
(OCoLC)fst00994713 |
| 9 (RLIN) |
35094 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Organizational behavior. |
| Source of heading or term |
fast |
| Authority record control number or standard number |
(OCoLC)fst01047801 |
| 9 (RLIN) |
35091 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Trust. |
| Source of heading or term |
fast |
| Authority record control number or standard number |
(OCoLC)fst01158174 |
| 9 (RLIN) |
35092 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Gupta, Shalene, |
| Relator term |
author. |
| 9 (RLIN) |
35100 |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
|---|
| a |
7 |
| b |
cbc |
| c |
pccadap |
| d |
2 |
| e |
epcn |
| f |
20 |
| g |
y-gencatlg |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Books |
