| 000 -LEADER |
|---|
| fixed length control field |
00683nam a22001817a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20240115152426.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
231117b |||||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE |
|---|
| Linkage |
CLRC |
| Original cataloging agency |
CLRC |
| Transcribing agency |
CLRC |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF 5415.335 B84 2019 |
| Item number |
THE00378 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Jaime Nico E. Buenaventura |
| 9 (RLIN) |
43619 |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Assessment of service quality on customer satisfaction and perception in Miguel and Maria Marikina City: |
| Remainder of title |
an input for service enhancement / |
| Statement of responsibility, etc. |
Jaime Nico E. Buenaventura |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Marikina City: |
| Name of publisher, distributor, etc. |
OLOPSC, |
| Date of publication, distribution, etc. |
c2019 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
44 pages; |
| Dimensions |
28 cm |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Consumer satisfaction. |
| 9 (RLIN) |
43620 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer services |
| 9 (RLIN) |
45681 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Quality service |
| 9 (RLIN) |
45682 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Thesis |
