Guest service in the hospitality industry / Paul Bagdan.
Material type:
TextPublisher: New Jersey : John wiley & Sons, c2013Description: 298p.;24cmISBN: 9781118071809Subject(s): Hospitality industry -- customer service
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
Books
|
College Learning Resource Center General Circulation | TX 911.3 B144 c2013 (Browse shelf) | Available | CL11355 |
includes glossary and index
There are no comments on this title.