The big book of customer service training game / Peggy Carlaw, Vasudha Kathleen Deming.
Material type:
TextPublisher: New York : McGraw-Hill, c1999Description: 209 p. : illSubject(s): Employees -- Training of | Customer services -- Management
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Books
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High School Learning Resource Center General Circulation | HF 5549.5 T7 C298 1999 (Browse shelf) | Available | HS8616 |
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| HF 5549.5 R3 B78 2005 Perfect phrases for documenting employee performance problems / | HF 5549.5 R3 M258 2003 Perfect phrases for performance reviews / | HF 5549.5 R3 M2583 2004 Perfect phrases for setting performance goals / | HF 5549.5 T7 C298 1999 The big book of customer service training game / | HF 5635 D514 1993 Financial accounting / | HF 5657.4 M66 1992 Managerial accounting / | HF 5718 P363 2011 Body language in the work place / |
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