Tapiero, Charles S <br/><br/>
The management of quality and its control / 
Charles S. Tapiero. 
 - London :  Chapman & Hall,  c1996. 
 - xii, 413 p. : ill. 
<br/><br/> Includes appendices, references and index. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Quality control