Gitlow, Howard S. <br/><br/>
Quality management: tools and methods for improvement / 
Howard Gitlow, Alan Oppenheim, rosa oppenheim. 
 - 2nd edition 
 - Burr Ridge, IL :  Irwin,  c1995. 
 - xix,508 p.: ill. 
<br/><br/> Includes appendices , references, and index. 
<br/><br/> Rev. edition of: Tools and methods for the improvement of quality/ Howard Gitlow...=et. al.= 1989 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality Management--Statistical methods