Cotter, John J <br/><br/>
The 20% solution :  using Rapid Redesign to create tomorrow's organizations today / 
John J. Cotter. 
 - New York :  Wiley,  c1995. 
 - xxv, 230 p. 
<br/><br/> Includes an index. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational change