Murphy, Herta A <br/><br/>
Effective business communications :  Herta A. Murphy, Charles E. Peek / 
3rd ed. 
 - New York :  McGraw-Hill,  c1980. 
 - 1 v. (various pagings) : ill. 
<br/><br/> Includes appendices and index. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial correspondence<br/>Communication in management