Bendremer, Ellen <br/><br/>
Top telemarketing techniques / 
by Ellen Bendremer. 
 - Franklin Lakes, NJ :  Career Press,  c2003. 
 - 253 p. 
<br/><br/> Includes appendices and index. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telemarketing<br/>Telephone selling<br/>Sales Personnel--Training of