TY  - BOOK
AU  - Bendremer,Ellen
TI  - Top telemarketing techniques
PY  - 2003///
CY  - Franklin Lakes, NJ
PB  - Career Press
KW  - Telemarketing
KW  - Telephone selling
KW  - Sales Personnel
KW  - Training of
N1  - Includes appendices and index
ER  -