Geffner, Andrea B. <br/><br/>
How to write better business letters / 
Andrea B. Geffner. 
 - 3rd ed. 
 - New York :  Barron's,  c2000. 
 - vii, 152 p. : figs. 
<br/><br/> Includes index. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication