TY  - BOOK
AU  - Robbins,Stephen P.
TI  - Training in interpersonal skills: TIPS for managing people at work 
PY  - 2006///
CY  - Upper Saddle River, NJ
PB  - Pearson/ Prentice Halll
KW  - Supervision of employees
KW  - Interpersonal communication
N1  - Includes appendices, bibliographical references and index
ER  -