TY  - BOOK
AU  - Julnes,Patricia de Lancer
AU  - Holzer,Marc
TI  - Performance measurement: building theory, improving practice 
PY  - 2008///
CY  - Armonk, NY
PB  - M.E. Sharpe
KW  - Government productivity
KW  - United States
KW  - Administrative agencies
KW  - Management
KW  - Performance
KW  - Public administration
N1  - Includes bibliographical references and index
ER  -