Samson-Roldan, Amelia Introduction to hotel and front office operations / by Amelia Samson-Puedan; edited by the late Erlinda Ilano. - Paranaque City : AR Skills Development & Management Services, c2008. - 154 p. : illus. ISBN: 971-921-37-4-4 Subjects--Topical Terms: Hotel managementHotel front desk personnel