Sinha, Nalin <br/><br/>
Service quality management in cruise industry / 
Nalin Sinha. 
 - New Delhi :  Anmol Publications Pvt. Ltd,  2012. 
 - 256 p. ; 22 cm 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9788126150557 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry--Management