Sproull, Robert, <br/><br/>
The problem-solving, problem-prevention, and decision-making guide :  organized and systematic roadmaps for managers / 
Bob Sproull. 
 - pages cm 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>The dna of problems and problem solvers -- 4 basic tools of problem solving -- A structured approach to problem solving -- Define, describe and appraise the problem -- Investigate, organize and analyze the data -- Formulate and test a causal theory -- Choose the most probable cause -- Develop, test and implement solutions -- Implement, document, and celebrate -- Failing at problem solving -- A message for leadership -- A structured approach to problem prevention -- Defining high risk areas -- Defining problems, failure modes and effects -- Identifying the highest total risk problem -- Defining the most probable cause -- Developing a preventive measures plan -- Implement the preventive measures plan -- The case of the engineering backlog -- The case of the defective pinions -- The case of the cracking rails -- The case of the weld spatter -- A case study in problem prevention -- Decisions, decisions, decisions -- A case study in decision making -- Needs assessment. 
<br/><br/><label>ISBN: </label>9780815361404 (hardback : alk. paper) 
<br/><br/><label>LCCN: </label>2017054324 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Decision making.<br/>Problem solving.<br/>Industrial management.
<br/><br/><label>LC Class. No.: </label>HD30.23  / .S7216 2018 
<br/><br/><label>Dewey Class. No.: </label>658.4/03