Bernstein, Albert J. Emotional vampires : dealing with people who drain you dry / Albert J. Bernstein. - revised and expanded 2nd ed. - New York : McGraw-Hill, c2012. - xi, 260p. ; 23cm. includes index. ISBN: 9780071790956 Subjects--Personal Names: Verbal self-defense Subjects--Topical Terms: Interpersonal conflictInterpersonal communication--social aspects