McGrath, Helen Difficult personalities : a practical guide to managing the hurtful behavior of others (and maybe your own) - New York : The Experiment, c2010. - xviii, 286 pages. ; 20 cm. Includes index ISBN: 9781615190133 Subjects--Topical Terms: Behavior modificationInterpersonal conflictReasoningSocial interactionInterpersonal relationsCommunication--Social aspects LC Class. No.: BF 637 M478 2010