TY  - BOOK
AU  - McGrath,Helen
AU  -  Hazel Edwards.
TI  - Difficult personalities: a practical guide to managing the hurtful behavior of others (and maybe your own) 
SN  - 9781615190133
AV  - BF 637 M478 2010 
PY  - 2010///
CY  - New York
PB  - The Experiment
KW  - Behavior modification
KW  - Interpersonal conflict
KW  - Reasoning
KW  - Social interaction
KW  - Interpersonal relations
KW  - Communication
KW  - Social aspects
N1  - Includes index
ER  -