TY  - BOOK
AU  - Gilman,James E.
TI  - How to resolve conflict: a practical mediation manual 
SN  - 9781442267978
AV  - BF 637  .G487 2017
PY  - 2017///
CY  - Maryland, London
PB  - Rowman and Littlefield
KW  - Conflict management
KW  - Organizational behavior
KW  - Mediation
KW  - Psychology, Industrial
N1  - Includes bibliographical references and index
ER  -