Evans, James R.  <br/><br/>
Total quality management / 
James R. Evans and William M. Lindsay 
 -  Cengage learning.  2014 
 - xxi, 197 pages:  illustrations;  25.5cm 
<br/><br/> Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9789814633314 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quiality management.
<br/><br/><label>LC Class. No.: </label>HD 62.15 E93 2014  / CL12207