TY  - BOOK
AU  - Evans, James R. 
AU  - William M. Lindsay
TI  - Total quality management
SN  - 9789814633314
AV  - HD 62.15 E93 2014 CL12207
PY  - 2014///
PB  - Cengage learning.
KW  - Total quiality management
N1  - Includes bibliographical references and index
ER  -