Torres, Edwin N. <br/><br/>
Customer service marketing:  managing the customers experience 

 - London:  Routledge,  c2023 
 - 277 pages:  colored illustrations;  25cm. 
<br/><br/> includes index 
<br/><br/><label>ISBN: </label>9780367208936 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer service<br/>Consumer satisfaction<br/>Marketing
<br/><br/><label>LC Class. No.: </label>HF 5415.5 T67 2023