TY - BOOK AU - Collier, David Alan AU - James Evans AU - William Lindsay TI - Operations management and total quality management SN - 9789814878456 AV - HD 31 C65 2020 CL12291 PY - 2020/// CY - Manila PB - Rex Book Store KW - Industrial management KW - System analysis KW - Total quality management N1 - Includes index ER -