Reina Janish Aguilera Impact of standard operating procedures (SOP) to the efficiency of Mcdonalds Concepcion and Amang Rodriguez Santolan Service Crews, The / Reina Janish Aguilera - Marikina City: OLOPSC, c2015 - 48 pages; 28 cm Subjects--Topical Terms: LC Class. No.: TX 945 I345 2015 / THE00175