TY - BOOK AU - Folkman, Joe. TI - The power of feedback : : 35 principles for turning feedback from others into personal and professional change SN - 9780471998204 AV - HD30.3 .F65 2006 U1 - 22 650.1/3 PY - 2006/// CY - Hoboken, N.J. : PB - Wiley KW - Communication in organizations. KW - Feedback (Psychology) KW - Organizational change N1 - Includes bibliographical references (p. 187-189) and index.; Reacting to feedback -- Why did I get that feedback? -- Improving your ability to receive feedback -- Why change? -- Deciding what to change -- Fixing weaknesses or building strengths? -- Making change happen -- Making change stick -- Working harder or working smarter? ER -