Batra, Promod <br/><br/>
Simple ways to manage your service customers / 
Promod Batra 
 - First edition 
 - Singapoer:  SSMB Publishing Division,  c1995 
 - 97 pages;  20cm. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services.
<br/><br/><label>LC Class. No.: </label>HF 5415.5 .B37 1995  / CL12596