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1.
The big book of customer service training game / Peggy Carlaw, Vasudha Kathleen Deming.

by Carlaw, Peggy | Deming, Vasudha Kathleen.

Material type: Text Text; Format: print Publisher: New York : McGraw-Hill, c1999Availability: Items available for loan: High School Learning Resource CenterCall number: HF 5549.5 T7 C298 1999 (1).

2.
The Big book of sales Training games, fun activities for improving selling skills or livening up a sales meeting / peggy Carlaw, Vassadha Kathlean Deming.

by Carlaw, Peggy | Deming, Vassudha Kathlean.

Material type: Text Text; Format: print Publisher: NY : McGraw-Hill, c1999Availability: Items available for loan: High School Learning Resource CenterCall number: HF 5438.4 C37 1999 (1).

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