000 00650nam a2200169 a 4500
005 20190520022307.0
008 080410s19uu xx 00 eng d
100 1 0 _aPeppers, Don
245 1 4 _aThe one to one manager :
_breal-world lesson in customer relationships management /
_cDon Peppers and Martha Rogers.
260 0 _aOxford :
_bCapstone Pub,
_cc2000.
300 _axiv, 268 p.
500 _a"Printed by MG Reprographics for National Bookstore".
500 _aIncludes index.
650 _aCustomer relations
650 _aCustomers
_xResearch
852 _7OLOPSC
_9259.00Php
999 _c37322
_d37322