000 00510nam a2200145 a 4500
005 20190520022349.0
008 070829s19uu xx 00 eng d
100 1 0 _aKemp, Sid.
245 1 0 _aQuality management demystified /
_cSid Kemp.
260 0 _aNew York :
_bMcGraw Hill,
_cc2006.
300 _axxii, 355 p.
500 _aIncludes bibliographical references, glossary, and index.
650 _aTotal quality management
852 _7OLOPSC
999 _c37542
_d37542