| 000 | 00963nam a2200253 a 4500 | ||
|---|---|---|---|
| 005 | 20240215181739.0 | ||
| 008 | 120921s19uu xx 00 eng d | ||
| 020 | _a9789814352611 | ||
| 040 |
_6CLRC _aCLRC _cCLRC |
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| 050 |
_aG 155.A1 F6991 2012 _bCL10506 |
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| 100 | 1 | 0 |
_aFord, Robert C. _947483 |
| 245 | 1 | 0 |
_aTotal quality management for hospitality and tourism / _cRobert C. Ford, Michael C. Sturman and Cherrill P. Heaton. |
| 250 | _aPhil. ed. | ||
| 260 | 0 |
_aPasig City : _bHiyas Press, Inc, _cc2012. |
|
| 300 |
_a522 pages: _billustrations; _c23cm |
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| 500 | _aIncludes glossary and index | ||
| 650 |
_aTourism _xManagement _947484 |
||
| 650 |
_aHospitality industry _947485 |
||
| 700 | 1 |
_aSturman, Michael C. _947486 |
|
| 700 | 1 |
_aHeaton, Cherrill P. _947487 |
|
| 942 |
_2lcc _cBK |
||
| 999 |
_c38416 _d38416 |
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