000 00613nam a2200157 a 4500
005 20190520022759.0
008 140804s19uu xx 00 eng d
020 _a9788126150557
100 1 0 _aSinha, Nalin
245 1 0 _aService quality management in cruise industry /
_cNalin Sinha.
260 0 _aNew Delhi :
_bAnmol Publications Pvt. Ltd,
_c2012.
300 _a256 p. ; 22 cm
500 _aIncludes bibliographical references and index
650 _aHospitality industry
_xManagement
852 _5Great Books Trading
_7OLOPSC
_91360.00Php
999 _c38904
_d38904