| 000 | 00601nam a2200157 a 4500 | ||
|---|---|---|---|
| 005 | 20200204062133.0 | ||
| 008 | 100323s19uu xx 00 eng d | ||
| 100 | 1 | 0 | _aCarlaw, Peggy |
| 245 | 1 | 0 |
_aThe big book of customer service training game / _cPeggy Carlaw, Vasudha Kathleen Deming. |
| 260 | 0 |
_aNew York : _bMcGraw-Hill, _cc1999. |
|
| 300 | _a209 p. : ill. | ||
| 650 |
_aEmployees _xTraining of |
||
| 650 |
_aCustomer services _xManagement |
||
| 700 | 1 | _aDeming, Vasudha Kathleen | |
| 852 |
_5National Book Store _7OLOPSC _9989.00Php |
||
| 999 |
_c65771 _d65771 |
||