| 000 | 00718nam a22002297a 4500 | ||
|---|---|---|---|
| 005 | 20230713123711.0 | ||
| 008 | 230713b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9780367208936 | ||
| 040 |
_6HSLRC _aHSLRC _cHSLRC |
||
| 050 | _aHF 5415.5 T67 2023 | ||
| 100 |
_aTorres, Edwin N. _933566 |
||
| 245 |
_aCustomer service marketing: _bmanaging the customers experience |
||
| 260 |
_aLondon: _bRoutledge, _cc2023 |
||
| 300 |
_a277 pages: _bcolored illustrations; _c25cm. |
||
| 500 | _aincludes index | ||
| 650 |
_aCustomer service _933567 |
||
| 650 |
_aConsumer satisfaction _933568 |
||
| 650 |
_aMarketing _933569 |
||
| 700 |
_aTingting Zhang _933570 |
||
| 942 |
_2lcc _cBK |
||
| 999 |
_c88902 _d88902 |
||