The one to one manager : real-world lesson in customer relationships management / Don Peppers and Martha Rogers.
Material type:
TextPublisher: Oxford : Capstone Pub, c2000Description: xiv, 268 pSubject(s): Customer relations | Customers -- Research
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
Books
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College Learning Resource Center General Circulation | HF 5415.5 P4 2000 (Browse shelf) | Available | CL8532 |
"Printed by MG Reprographics for National Bookstore".
Includes index.
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