Total quality management for hospitality and tourism / Robert C. Ford, Michael C. Sturman and Cherrill P. Heaton.
Material type:
Item type | Current location | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|
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College Learning Resource Center General Circulation | G 155.A1 F6991 2012 (Browse shelf) | Available | CL10506 | |
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College Learning Resource Center General Circulation | G 155.A1 F6991 2012 (Browse shelf) | Available | CL10507 |
Includes glossary and index
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