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Total quality management for hospitality and tourism / Robert C. Ford, Michael C. Sturman and Cherrill P. Heaton.

By: Ford, Robert CContributor(s): Sturman, Michael C | Heaton, Cherrill PMaterial type: TextTextPublisher: Pasig City : Hiyas Press, Inc, c2012Edition: Phil. edDescription: 522 pages: illustrations; 23cmISBN: 9789814352611Subject(s): Tourism -- Management | Hospitality industryLOC classification: G 155.A1 F6991 2012 | CL10506
List(s) this item appears in: Hospitality Management_College | Tourism Management_College
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Item type Current location Call number Status Date due Barcode
Books Books College Learning Resource Center
General Circulation
G 155.A1 F6991 2012 (Browse shelf) Available CL10506
Books Books College Learning Resource Center
General Circulation
G 155.A1 F6991 2012 (Browse shelf) Available CL10507

Includes glossary and index

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