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Total quality management for hospitality and tourism / Robert C. Ford, Michael C. Sturman and Cherrill P. Heaton.
Material type:
TextPublication details: Pasig City : Hiyas Press, Inc, c2012.Edition: Phil. edDescription: 522 pages: illustrations; 23cmISBN: - 9789814352611
- G 155.A1 F6991 2012 CL10506
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College Learning Resource Center General Circulation | G 155.A1 F6991 2012 (Browse shelf(Opens below)) | Available | CL10506 | ||||||||||||||
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Books
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College Learning Resource Center General Circulation | G 155.A1 F6991 2012 (Browse shelf(Opens below)) | Available | CL10507 |
Includes glossary and index
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